How I changed my life, career and bank account by merely crossing the Hudson.

Friday, August 24, 2012

A Few More of My Favorite Things


United Global First Class is at the top of my "favorites" list. It's a small intimate cabin where one is pampered and treated like royalty. In the new configuration every seat is an island unto itself. The quiet comfort of a small cabin is worth it's weight in gold after the nerve jarring trip thorough the airport to reach the gate. I believe it's nice to be met by a smiling flight attendant offering a welcoming beverage while being settled into a cocoon of comfort aboard an exclusive First Class cabin. As the Wandering Aramean has indicated First Class is rapidly disappearing on US Airlines. S-UA has always been proud to offer a three class experience to Europe, Asia, The Middle East  and South America. Just recently I flew F/C from EWR to IST to my great joy I observed the passengers around me commenting on the comfort and quality of our first class cabin. Let's keep this experience alive for our guests.
S-CO has these marvelous Espresso machines for our lucky Business/ First guests. Made with espresso pods and using disposable tubes to heat and froth the milk we serve up a wonderful cappuccino and espresso. For an amazing treat, utilize the chocolate sauce from the Ice cream Sundae bar for a yummy Mocha.
All that is needed is a sprinkle of cinnamon or chocolate shavings on the top. Long live the espresso machine!
The visible stand-by list. No, not the printed list taped to the side of the podium but the real live monitor giving everyone, revenue and non- revs alike the opportunity to see where they fall on the list for seats and  upgrades. I have a feeling this could be one of the agents favorite things too.
The flying public loves Direct TV. If the first question on most passenger's lips is "Is First Class full?" the second is "Does this plane have Direct TV?" How wonderful to respond with "Yes, please help yourself to a headset." Unlike movies or "Short-Subjects" Direct TV offers something for everyone.
The Diamonds on Wings indicating years of service is a sweet reminder of time spent making passengers comfortable, working with friends and colleagues, and lastly helping to  build the best airline the industry has to offer. Everyone looked forward to those 5 year anniversaries where a new set of wings with another diamond was given in some cases with fanfare at before flight  briefings.
A bag or compartment that is dedicated to seat belt extensions. Need I say more?
Pockets!!!!! Hands down it's the one thing I miss from my S-UA uniform. Pockets sewn into jackets, vests, skirts, shirts, dresses and pants come in handy for carrying flashlights, Ids/Pairings, passenger paperwork and van tips.
This placard indicating capacity is found on all s-co aircraft. There is no guessing the aircraft type, load or lighting. Just read the placard. What was that they said in training? "If you can read you can be a flight attendant." I think we all agree it takes more than that but how nice to have information at your finger tips.

All photos and text are property of Cross Checked

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